Effective Feedback in the Workplace

Using effective feedback in the workplace is a skill that all leaders need to incorporate into their leadership plan. Moreover, often we are worried that discussing employee weakness can be too negative and hamper their motivation to perform. However, it is quite the reverse. In fact, it is important for employees to understand the areas where they can improve and develop to deliver results. Additionally, feedback, both positive and constructive, is essential to help your team develop their best qualities and address their weak areas. As a manager and leader, it is crucial to provide effective feedback in the workplace.

Read our Do’s and Dont’s to give effective feedback to your team:

The DO’s

Positive feedback guarantees learning. It’s important to provide input on what is working to support development.
Speak about strengths that you have noticed and ask if they would like to have increased responsibilities in that domain. Consider rewarding them by making them a mentor for certain tasks.
Foster learning by asking questions that stimulate reflection. Coach your team into exploration and experimentation rather than telling them the solution.
Be specific while addressing weaknesses. Keep it professional. Don’t judge or make generalised comments. Provide exact scenarios that you have witnessed first hand.

The DONT’s

Harsh feedback doesn’t allow people to thrive and excel, always deliver criticism with respect and care.
Frequent negative comments can spark defensive and angry reactions that dampen motivation. Make sure you are providing enough time for your employee to actually work on improving in a certain aspect.
Book in a time with your team member for a feedback session or go offsite. Know what the employee would prefer – a formal setting or casual meeting away from the office.
Avoid distortion and be honest. Everyone understands that feedback is never 100% objective. People usually value honesty over niceness.

It is important to recognise and leverage the strengths of your team. At the same time, remember ignoring weaknesses limits employee development and organisational effectiveness.

Starting down the path of effective and clear feedback will see your team improve and grow.

Now you can look forward to a coffee catchup.

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