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Discover This Month – October 2023
Recruitment has come a long way from the days of newspaper classified ads and lengthy application processes. Nowadays, businesses constantly seek ways to streamline their operations, gain a competitive edge, and ensure their teams are more productive. One area that has seen significant advancements is the utilisation of Artificial Intelligence (AI) and technology, which are now being used in the recruitment process.
AI and new technologies have a place in recruitment by offering innovative solutions for sourcing, screening, and selecting candidates, or simply by speeding up parts of the process.
These tools play a role in some of the processes, and some platforms can help attract and communicate with candidates, which enhances contact.
However, they will never replace the human touch and the human-centric experiences that are required in recruitment.
This applies in particular to influencing skills needed to place the best candidates into the best roles. This month, we will explore the role of AI and technology and the part they play in finding and securing talent.
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Let’s delve into one of the pivotal aspects of recruitment: Applicant Tracking Systems (ATS) technology. Resume parsing is important for keeping an accurate and up-to-date database. When used well, it serves as the digital gatekeeper that efficiently categorises, scans, and assesses the vast ocean of resumes that come our way when we advertise opportunities.
Resume parsing, often regarded as the unsung hero of modern recruitment, is a powerful feature within most ATS platforms. It meticulously breaks down each resume, extracting valuable information such as candidate contact details, work experience, education, and skills.
But it doesn’t stop there; resume parsing goes the extra mile by categorising this data into neat, searchable fields. This is very useful for recruiters to match and find suitable candidates they have interviewed and who have registered.
There are also bots and plug-ins that allow us to communicate with candidates, update details, and provide further information on the location of a business, who will be interviewing, and ensure that they are well-prepared.
AI can also be handy in developing keywords which recruiters can use in job descriptions, advertisements, and social media to attract the right talent for the role.
The ability for the technology to scan websites and the internet to find words for us to incorporate that will make that campaign more successful is an excellent way to save time.
It is unable to uncover the true motivations that go beyond salary and benefits. To achieve this, a skilled recruiter is necessary. They possess the ability to delve deeper into the information provided by candidates, all while considering the needs and preferences of the company.
AI is making a significant impact in various professions and will continue to do so. However, in situations where human interaction is crucial, AI cannot fully replace it.
Artificial Intelligence has made significant strides over the past few years, and its influence is poised to expand rapidly in the next five years. So, it’s essential to recognise the jobs and professions that will undergo profound transformations.
1. Healthcare:
AI-powered tools are already in healthcare. In the coming years, we can expect to see AI-driven diagnostic tools, and predictive analytics for patient outcomes becoming more commonplace. These advancements aim to improve patient care and reduce healthcare costs.
2. Finance:
The finance industry is no stranger to AI, with algorithms powering trading strategies and fraud detection. However, AI is expected to play a more prominent in risk assessment, customer service, and personalised financial advice. It will enhance decision-making, automate routine tasks, and improve overall financial management.
3. Education:
AI-powered learning platforms will become increasingly prevalent. These systems adapt to individual student needs, making education more engaging and effective. Moreover, AI can assist educators in grading and administrative tasks, allowing them to focus more on teaching.
4. Transportation:
Autonomous vehicle prevalence is expected to skyrocket. Self-driving cars, trucks, and even drones are set to transform the transportation industry, improving safety and efficiency while reducing congestion and emissions.
5. Retail:
AI-driven recommendation engines and chatbots are changing the way consumers shop online. In the next five years, we can anticipate further developments in cashierless stores, supply chain optimisation, and enhanced customer experiences both online and in physical stores.
6. Manufacturing:
AI-powered robots and automation will continue to reshape manufacturing processes. From predictive maintenance to quality control and inventory management, AI will make factories more efficient, cost-effective, and adaptable.
7. Cybersecurity:
As cyber threats become more sophisticated, AI will be crucial in identifying and responding to these threats in real time. AI-driven security systems will help protect sensitive data and networks, ensuring a safer digital environment.
8. Agriculture:
AI technologies such as drones and smart sensors will help farmers make data-driven decisions about crop management, irrigation, and pest control. This will lead to increased yields and sustainable agriculture practices.
9. Legal:
AI-powered document review and legal research tools are becoming indispensable in the legal profession. In the coming years, AI will continue to assist lawyers with legal research, contract analysis, and even predictive analysis for case outcomes.
10. Customer Service:
AI-powered chatbots and virtual assistants are streamlining customer service across industries. These virtual agents are becoming more sophisticated, offering quick and accurate responses to customer inquiries.
As AI continues to advance, it will undoubtedly reshape various professions. While there will be challenges, the benefits of increased efficiency, improved accuracy, and enhanced decision-making are substantial.
As organisations increasingly rely on AI and technology, ethical considerations also become paramount. Keep in mind that AI isn’t here to replace anyone; it’s here to be a valuable partner in our journey towards greater efficiency and productivity. So, it’s crucial to strike a balance and not become overly reliant on AI in your work, ensuring ethical principles are upheld and fairness and transparency prevail. Here are some key ethical considerations in regard to recruitment:
1. Transparency
Candidates should be informed when AI is used in the recruitment process, and they should understand how their data is being utilised. Transparent communication builds trust and ensures candidates are aware of the evaluation criteria.
2. Accountability
Organisations must take responsibility for the outcomes of AI-driven recruitment processes. If a candidate believes they were unfairly treated due to algorithmic bias, there should be a mechanism for recourse and accountability. In most cases however using AI removes bias.
3. Diversity and Inclusion
AI should be used to enhance diversity and inclusion in the workplace, not hinder it. Recruiters should actively monitor the use of AI systems to ensure diverse workplaces.
These advancements offer numerous benefits, including improved efficiency, higher-quality hires, and reduced bias. However, organisations must also navigate challenges related to data privacy, algorithmic bias, and the candidate experience.
As AI continues to evolve, it is crucial for organisations to strike a balance between automation and human interaction, ensuring that the recruitment process remains ethical and aligns with the values of transparency, accountability, diversity, and inclusion.
By harnessing the power of AI and technology in recruitment, organisations can build a smarter, more diverse, and more inclusive workforce, ultimately driving their success in an ever-changing business landscape. To learn more about innovative ways in the past-paced world of recruitment, get in touch with us.
www.recruitmentcentral.com.au.
The world of AI can be a little daunting if you come from an ‘old school’ way of doing things. Understanding all the various platforms, bots, tech and apps is a little mind-numbing.
However, it doesn’t take too long to see how AI can assist with saving time and completing task that would have taken hours.
In the world of recruitment, it will have a place and recruiters who don’t embrace it are sure to be left behind.
There are still cornerstones of recruitment that can’t be replaced, such as relationship building, networking, understanding the intricacies of a role, and relying on “gut feeling” about people. These aspects should not be underestimated.
It will be interesting to watch over the next few years how AI impacts various sectors and the way we work within those industries. Some will embrace the change, while others won’t. This presents an opportunity to evaluate your industry and consider whether a new set of skills or a new mindset might help your organisation achieve it’s goals.
Certainly, this will be a question that we ask our candidates more frequently – investigating how they have used AI at work and how it has streamlined tasks for them.
As always, at Recruitment Central we’re always here to offer you our expertise and guidance. We have a deep understanding of the industry, and we know how to identify skilled individuals who can add value to your business.
When you’re ready to hire your next team member, we invite you to contact our team at Recruitment Central. Let us demonstrate our skills and show you what we can do to help you find the perfect candidate.
Cheers
Sandra
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